After building an early career as a teacher in the UK and overseas, I was captivated by the idea of learning in its broadest sense. My first museum post as Education Manager at Brooklands Museum showed me the incredible potential of arts and heritage and a switch was flicked! I started to get curious about visitor behaviour and experienced the value of meaningful research and evaluation, which ultimately led me down a path to supporting the cultural sector as a freelancer.
Along the way I picked up skills in community consultation, working with young people, leadership and resource development, heading up a team of Project Managers in an Education Business Partnership and developing services for communities under the Extended Schools initiative. These experiences of brokering partnerships between sectors and facilitating authentic experiences for children and families continue to positively influence my work today.
A growing family prompted the move to a more flexible way of working and I started my freelance consultancy back in 2007. I’ve been fortunate to work with more than 30 different organisations – from Sector Support Organisations such as Art UK and Kids in Museums, to local authority and independent museums, to large organisations such as the National Trust and Tate. I’m delighted to be often invited back to work on further projects with clients.
I take my professional development seriously and regularly attend seminars and conferences to ensure I can offer clients an excellent return for investment. I have an honours degree and PGCE from the University of Sheffield and an NVQ Level 4 in Management. I sometimes work with other consultants to bring added value to a project.
‘Jenie’s approach is professional but flexible, as she always takes our comments and requirements on board. Her wide experience means that she is able to give us advice and insights that the project team might not have considered. Jenie is great with visitors, making them feel comfortable and carrying out evaluations in new and inventive ways that are appropriate for each audience. The data gathered from her evaluation gave us new insights into what our visitors want, both with the scope of our project and more widely across our historic property. This information will help inform changes we make to our visitor experience in the future on a small and larger scale.’
‘Your report was a significant and important contribution to the final process and your hard work right up until the end was really appreciated. Many thanks.’
‘It has been most helpful discussing the project with you. I feel we have all learned a great deal from the project and from your assessment of it.’
‘This is a really excellent piece of work – thank you.’